Symphony Logics is an independent authorized reseller — not affiliated with, endorsed by, or sponsored by any telecom carrier. All third-party trademarks are the property of their respective owners.
Symphony Logics
Legal

Payment Terms

Last updated: July 2026

Overview

Symphony Logics, operated by Symphony Logics LLC, is an independent authorized reseller of telecom services. When you place an order through us, you are entering into a service agreement with the applicable third-party carrier or provider. Most recurring charges for internet, TV, mobile, and smart home security are billed directly by that carrier under its own billing terms.

How payment works

  • Carrier-billed services. Monthly service fees, equipment fees, taxes, and surcharges are billed by the carrier to the payment method you provide during activation.
  • Auto Pay. Many advertised prices require Auto Pay from a bank account or eligible card. Removing Auto Pay may cause your price to revert to the standard rate.
  • Activation and setup fees. Where applicable, activation, installation, shipping, and equipment fees are set by the carrier and disclosed before you approve the order.
  • Devices and equipment. Device purchases may be paid up front or financed by the carrier over 24–36 months, typically with a $0 down promotional credit that ends if you cancel service or trade-in eligibility is lost.

Fees paid to Symphony Logics

Symphony Logics is compensated by our carrier partners when an order is placed. You pay the same rate you would ordering directly with the carrier — there is no Symphony Logics markup on standard carrier plans. If we ever charge an optional service fee (for example, on-site concierge setup), it will be quoted, agreed to in writing, and receipted separately before any charge is made.

Authorization

You authorize Symphony Logics to transmit the payment and account information you provide to the applicable carrier solely for the purpose of placing the order you approved. You represent that any payment method you provide is yours or that you are authorized to use it.

Promotional pricing and standard rates

Introductory or promotional pricing typically lasts 12–24 months (varies by provider and plan) and reverts to the standard rate afterward. Promotional credits applied to devices, gift cards, or bundle discounts require you to maintain qualifying service; ending service early may cause remaining credits to stop and any device balance to become due.

Taxes, surcharges, and third-party fees

Advertised prices do not include applicable taxes, government fees, regulatory surcharges, or franchise fees, all of which are set by law or the provider and appear on your carrier bill.

Late payments and service interruption

Late-payment penalties, service suspensions, and reconnection fees are governed by your carrier's terms. Symphony Logics does not bill you for recurring service and cannot waive carrier late fees.

Chargebacks and disputes

Because recurring charges appear on your carrier bill, most billing disputes must be raised with the carrier directly. If a charge on your carrier bill does not match what Symphony Logics quoted you at the time of order, call us at (877) 530-1677 and we will help you escalate with the carrier.

Contact

Questions about payment? Call (877) 530-1677, email hello@example.com, or write to Symphony Logics LLC, 123 Example St, Suite 100, Your City, ST 00000.